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order & collect

Not around to accept a delivery? Or want to avoid any delivery charges that might apply? Then order online and collect in store*. Our Order & Collect service is so easy to set up. Plus, it’s 100% free, no matter how little or much you’re spending – unlike the click and collect services of some other retailers.

Order & Collect FAQs

Why choose Order & Collect? 

Choose this option to:

  • Collect on the same day as you order, so faster than we can deliver; or 
  • Collect next day, while avoiding any charges you’d pay for next-day delivery
  • Pay cash, or by card in person

How does Order & Collect work? 

It’s simple:

  1. When you order, you reserve your selections at a local store that has stock, and we give you a unique reservation code to present in store
  2. You collect when you like from 1 hour after you order until the end of the next day
  3. You pay on collection (once you’ve checked out, we’ll email you an order confirmation containing full collection details)

How do I Order & Collect? 

Beginning on the product page for the item you’ve chosen:

  1. Choose your item and click: Add to basket.
  2. Any online promotions/offers will be applied to your order in store when you collect your item(s).
  3. Under Please select your preferred delivery method, select collect in store. If you have more than 1 item, in your basket, you can select all orders for Collect in store or you have the option to part order your products for home delivery.
  4. Next screen will allow you to Select your store for collection. Enter your town or county in the box to find the Pay & Collect options available close to you. 
  5. Choose your preferred store and select: Simply enter location into the store locator box, click ‘Find’. The system will find the nearest 3 stores to the address you entered OR alternatively, click the store pins/icons on the map.
  6. You will also be given the option to expand your search to include a further 3 stores.
  7. Proceed to checkout.
  8. You will then be asked to fill in your details in the boxes provided and select Reserve items.
  9. Your item will now be reserved and ready for collection within one hour and will be held for you until end of the next working day.
  10. Please make a note of your reservation number. It will look similar to 4203mJd.

*Please note: Order & Collect is only available on selected items at selected stores. If we can’t offer you these options, we can normally deliver your order instead.


   © DSG Retail Ireland Ltd, 39/40 Mount Street Upper, Dublin 2, Ireland
Incorporated in Ireland, a private company with issued shares. Registration Number 259460